Online Banking Resources & Tools

Whether you are at home or at the office using a mobile phone, tablet or laptop, we strive to make your Online Banking experience easy and convenient. Provided below are user guides and video guides designed to help you during the Online Banking process.

Guides

• Online Banking Guide
• Commercial Online Banking Guide, includes commercial features (i.e. ACH, wires, etc.)

Video Library

• Business Online Banking
• Online Banking Security Tips & Fraud Prevention
• Positive Pay Overview
• Positive Pay Tutorial

Online Security & Fraud Prevention

Looking for the ways to protect your personal information, avoid identity theft, or detect potential fraud?  We’ve compiled a list of resources to assist:

• 10 Things You Can Do to Avoid Fraud, by the Federal Trade Commission (FTC)
• How to Keep Your Personal Information Secure, by the Federal Trade Commission (FTC)
• When Your Information is Lost or Exposed – Report & Get a Recovery Plan, by the Federal Trade Commission (FTC)
• Consumer Protection & Cybersecurity, by the Federal Deposit Insurance Corporation (FDIC)
• Internet Crime Prevention Tips, by the Federal Bureau of Investigation (FBI)
• 5 Tips to Safely Donate to Charities

If you have additional questions or concerns about your online security, please contact us.

Credit Reports & Scores

The three major consumer credit bureaus include Equifax, TransUnion, and Experian.  The Fair Credit Reporting Act (FCRA) requires each of these nationwide credit reporting companies to provide you with a free copy of your credit report, at your request, once every twelve months.

• How to Order a Free Credit Report & Avoid ‘Imposter’ Sites, by the Federal Trade Commission (FTC)
• Order a Free Credit Report, by annualcreditreport.com (the only free credit report site authorized by federal law)
• Understanding Your Credit Report & Score, by the Consumer Financial Protection Bureau (CFPB)
• Credit Freeze Frequently Asked Questions, by the Federal Trade Commission (FTC)

Credit Bureaus:

Equifax  equifax.com  800.525.6285

Experian  experian.com  888.397.3742

Transunion  transunion.com 800.680.7289